Privacy Policy

Last updated: July 2026

Utsavify (utsavify.com) is operated by JHL Enterprises, a registered Indian proprietorship. We respect your privacy. This policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.

Information We Collect

Order details: when you place an order or begin checkout, we collect your name, email address, phone number and delivery address so that we can fulfil and deliver your order.
Payment information: online payments are processed securely by Razorpay. We never see or store your card numbers, UPI IDs or banking credentials — Razorpay handles these under its own security standards.
Reviews and messages: if you submit a product review, contact form message or newsletter signup, we collect the details you provide (such as your name and email).
Usage data: like most online stores, we use analytics cookies (Google Analytics and Meta Pixel) to understand how visitors use our site and to measure our advertising. This includes information such as pages viewed, device type and approximate location.
Cart data: your shopping cart is saved in your own browser's local storage so it isn't lost if you refresh the page. It stays on your device.

How We Use Your Information

To process, pack and deliver your orders, and to send order confirmations and delivery updates.
To respond to your questions, review submissions and return requests.
To send you a reminder if you begin checkout but don't complete your order. These are one-time, per-order reminders — not a marketing subscription.
To improve our website, products and customer experience.
To measure the performance of our advertising on Google and Meta platforms.

Who We Share Information With

Delivery partners: your name, address and phone number are shared with courier services to deliver your order.
Payment processing: Razorpay processes online payments.
Analytics and advertising: Google (Analytics, Ads) and Meta receive standard analytics events as described above.
We never sell or rent your personal information to anyone.

Cookies

We use cookies and similar technologies for site analytics and advertising measurement. You can control or delete cookies through your browser settings; the store will still work without them.

Data Retention & Your Rights

We keep order records for as long as required for business and tax purposes. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal record-keeping requirements) by writing to hello@utsavify.com.

Contact Us

JHL Enterprises (operator of Utsavify)
A-27, First Floor, A Block, Apana Ghar Shalimar Extension,
Near Bhakti Dham Mandir, Alwar, Rajasthan 301001, India
GSTIN: 08DIIPG6918L1ZR
Email: hello@utsavify.com · Phone/WhatsApp: +91 90242 67783